| Q1 |
What image format can I have? |
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TGNs can provide you with JPEG, BMP no restrictions or GIF depending on use and colour restrictions. |
| Q2 |
It's an emergency! Can I get my design any sooner than 7 Days? |
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Firstly, Yes. Secondly, it depends on your design. The more complicated it is the longer it will take. We endevour to complete all projects within the 7 day time limit. |
| Q3 |
Can I have my image supplied in a size of my choice? |
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Yes. Tell us the size you require and it will be done! Maximum image sizes are displayed along with the product descriptions. |
| Q4 |
I already have an idea of what I want, can I relay my ideas to you? |
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Yes. We love creative people! The more you know about what you want the better, we will find it easier and quicker to supply your finished design. It will also ensure you are more likely to be happy with your completed design. |
| Q5 |
Can I get a refund? |
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Yes. If we fail to provide your completed project design within the 7 day time limit you are entitled to a FULL refund. If you are not satisfied with your completed project design we will keep the design and provide you with a FULL refund. All part of the TGNs 100% Moneyback Guarantee! |
| Q6 |
I don't like the design TGNs has done, what now? |
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We hate to think that someone will be unhappy with their design but it can happen. In this case we will tweak your design twice, free of charge. After this you will incurr further charges for the redesign process. If you are not entirely satisfied with your design TGNs will provide you with a FULL refund. |
| Q7 |
Are there any conditions to the services supplied by TGNs? |
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You can view the TGNs Terms and Conditions here prior to making your order. |
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